Patient Scheduling Coordinator
Referral management, scheduling, care plan support
The role
Key Responsibilities
Manage patient scheduling and appointment coordination.
Communicate with patients regarding appointments and follow-ups.
Perform administrative support tasks for healthcare professionals.
Assist with care coordination activities.
Maintain accurate patient information within the EHR/EMR system.
What's required to apply
Required Experience
Experience working as a Healthcare Virtual Assistant (VA) or in a healthcare/medical setting.
Experience using Electronic Health Records (EHR) or Electronic Medical Records (EMR) systems.
Experience with patient scheduling, coordination, and administrative support.
Required Skills
Strong verbal and written communication skills.
Strong organizational and time-management abilities.
Ability to manage patient appointments and scheduling efficiently.
Ability to handle patient communications and follow-ups professionally.
Ability to work independently with minimal supervision.
Reliability and strong attention to detail.
Good to know
Technical Requirements
EHR/EMR experience (Required).
Experience with eClinicalWorks (ECW).
Preferred Qualifications
Medical, nursing, or allied health educational background.
Prior experience supporting US-based healthcare providers or clinics.
Other open roles
A higher standard for healthcare support begins with understanding your practice
On your discovery call, we will learn about your workflows, patient volume, and what you need — and tell you exactly how we approach matching for your situation.
© 2026 HighCall VA. All rights reserved.