Start with a conversation
The discovery call is where we learn about your practice — your workflows, patient volume, EHR systems, and what you actually need from a managed engagement. No pitch. No commitment.
Not a US healthcare practice? Apply to join HighCall VA
What happens on your discovery call
The discovery call is a structured 45–60 minute conversation — not a sales pitch. The goal is to understand your practice well enough to tell you whether HighCall VA is the right fit, and if so, what the engagement would actually look like.
Your practice
Type, size, patient volume, specialty area, and current administrative challenges.
The role you need filled
Specific responsibilities, daily tasks, EHR systems involved, success criteria.
Your prior VA experience
What worked, what did not, and what you need to be different this time.
The HighCall VA model
How managed engagement works, what your Success Manager does, and what continuity looks like.
Investment and timeline
We discuss what is included and what next steps look like.
Book your discovery call
30-60 minutes
Video Call with your Account Manager
No commitment required to book
1
Confirmation
You will receive a calendar confirmation immediately with a video call link. No additional setup required.
2
Pre-call note
We will send a short note the day before your call. Nothing to prepare — just context on what to think about ahead of time.
3
The call
Your Relationship Manager runs the call. Structured but not rigid. You ask your questions. We ask ours.
4
Our assessment
Within 1–2 business days we send a written summary of what we heard, whether HighCall VA is the right fit, and — if so — what the engagement would look like for your practice specifically.
5
You decide
No pressure. No follow-up sales outreach. We give you what you need to make a clear decision. If you want to proceed, we begin the match process.
FAQs
Questions before you book
Is the discovery call really no-commitment?
Who will I be speaking with?
What should I bring to the call?
Can I invite someone else from my practice?
What if I'm not ready to move forward right now?
A higher standard for healthcare support begins with understanding your practice
On your discovery call, we will learn about your workflows, patient volume, and what you need — and tell you exactly how we approach matching for your situation.
© 2026 HighCall VA. All rights reserved.