Welcome to HIGHCALL!
HCVA is virtual assistant service founded by medical professionals with a commitment to providing reliable and professional assistance to help clients achieve their goals. We prioritize high-quality service, innovative solutions, a growth-oriented approach, and honest and transparent communication.
HCVA’s leadership possesses over a decade of experience in modern healthcare and encourages employees to take ownership of their work and advance in their careers.
HCVA's acronym is anchored to its core values:
H
High-Quality Service
HCVA prioritize providing exceptional quality services to our clients, tailored to meet their unique needs and exceed their expectation.
I
Innovative Solutions
HCVA is committed to staying ahead of the curve by embracing new technologies and tools that can enhance the services it offers.
G
Growth-Oriented Approach
HCVA believes in continous improvement and strive to continuously learn and evolve to stay ahead of the competition.
H
Honest and Transparent Communication
HCVA values honesty, transparency and ethical standards in all its interactions with clients, partner, and employees.
C
Customer-Centricity
HCVA customers are placed at the center of all decision-making processes and the entire organization works towards meeting their needs and expectations.
A
Authenticity
HCVA assures its VAs possess a genuine and honest approach and high level of integrity. Each one conducts himself with honesty, transparency, and ethical standards in every engagement with clients, partners, and employees
L
Lateral Thinking
Embracing lateral thinking as a core value, HCVA strives to approach challenges from new and unconventional angles to generate innovative solutions. We are dedicated to providing exceptional services, as evidenced by our exponential growth through referrals from satisfied clients.
L
Leveraging Empowerement
HCVA recognizes the importance of empowering our employees to take ownership of their work, develop new skills, and advance in their careers. We strive to provide them with the tools and resources necessary to succeed, allowing them to leverage their strengths and potential for the benefit of themselves and the company.
Meet Our Team
HIGHCALL's leadership, possess over a decade of experience, leading the way in enabling the company to navigate the complex and ever-changing landscape of modern healthcare.
HIGHCALL's founders encourage employees to take ownership of their work, develop new skills, and advance in their careers. Our work environment fosters a supportive and inclusive culture that promotes both personal and professional growth.
Joseph Callao
HIGHCALL CEO and Founder
With over a decade of experience as a nurse in the United States, he possesses valuable knowledge and skills in the field of healthcare.
"HIGHCALL emerged from the recognition of technology’s potential to enhance patient care and operational efficiency in the healthcare industry, which inspired us to launch our specialized virtual assistant services. We provide reliable and proactive support to healthcare professionals and other organizations, with a focus on optimizing patient care and operational efficiency. Our commitment to sustainable excellence, purposeful innovation, and customer satisfaction allows us to deliver excellent and innovative solutions to the industries we serve, helping our clients navigate the complex and ever-changing healthcare landscape.”
"HIGHCALL emerged from the recognition of technology’s potential to enhance patient care and operational efficiency in the healthcare industry, which inspired us to launch our specialized virtual assistant services. We provide reliable and proactive support to healthcare professionals and other organizations, with a focus on optimizing patient care and operational efficiency. Our commitment to sustainable excellence, purposeful innovation, and customer satisfaction allows us to deliver excellent and innovative solutions to the industries we serve, helping our clients navigate the complex and ever-changing healthcare landscape.”
Lester Muyco
HIGHCALL COO and Founder
Having a background as a registered nurse in the Philippines, he possesses a profound understanding of the requirements of healthcare professionals and patients. Additionally, he has over ten years of professional experience and has pursued a Master’s degree in Nursing, which further enhances his expertise.
“At HIGHCALL, we strive to build a strong and impactful presence for your company, leveraging our expertise and resources to help you achieve your goals in a smooth and cost-efficient manner. We are dedicated to providing reliable, efficient, and proactive virtual assistant services that drive your success in the industry you serve. Our commitment to customer satisfaction and hard work is paramount, as we recognize the importance of building long-lasting relationships with our clients and ensuring their continued success.”
“At HIGHCALL, we strive to build a strong and impactful presence for your company, leveraging our expertise and resources to help you achieve your goals in a smooth and cost-efficient manner. We are dedicated to providing reliable, efficient, and proactive virtual assistant services that drive your success in the industry you serve. Our commitment to customer satisfaction and hard work is paramount, as we recognize the importance of building long-lasting relationships with our clients and ensuring their continued success.”
